- When will my credit card be charged?
When you initially place your order with NalpakGroup.com, we will authorize your credit card for the amount of the purchase. Your card is not charged until the order is shipped. For PayPal and Google Checkout orders only your card will be charged immediately after placing the order regardless of when it ships.
- Do you charge sales tax?
We do NOT charge Sales Tax unless you order is shipped to a California address. California State laws require that we charge Sales Tax on these orders, as we are a California based business. If you have a valid California Resale Permit, you will need to send us a copy and you will not be charged Sales Tax.
- What payment methods do you accept?
We accept Visa, MasterCard, and American Express. We are now accepting PayPal as well. Existing PayPay users can quickly checkout without having to type in billing and shipping information. PayPal allows users to pay using debit cards, bank accounts, credit cards and stored balances that are accessed through their individual PayPal accounts.
- Do you ship internationally?
We are unable to facilitate international orders at this time. If you have any questions, please contact us here.
- What is your Low Price Commitment?
We work carefully to monitor the Internet and most retail stores to make sure that we provide you with the best prices possible. Unlike many other Internet companies that do no stock their products due to the need to invest in inventory, we stock the majority of our items at our location in El Cajon, CA. That is why you will get fast shipments. We are also able to provide you daily phone and email support.
At NalpakGroup.com we follow stick Manufacturer Minimum Advertised Price (MAP) guidelines on many of the items we sell. We believe in the fairness and value of our supplies that develop these policies. At the same time, we believe in giving you the best deal possible.
With all these benefits, we are able to still provide you with a great price. That is why, you can be assured to have an enjoyable and safe shopping experience when purchasing from NalpakGroup.com.